Effective Date: July 30, 2025
Jolaira (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website jolaira.com or purchase our products.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, billing and shipping address, payment details.
- Account Information: Login credentials, purchase history, preferences.
- Website Data: IP address, browser type, device information, pages visited, and other analytics through cookies and tracking technologies.
- B2B Information: Company name, tax ID, business address, and purchase details for wholesale accounts.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment.
- Respond to inquiries and provide customer service.
- Manage B2B accounts, invoicing, and wholesale orders.
- Send promotional offers, newsletters, or product updates (if opted-in).
- Improve our website, products, and services.
- Comply with legal obligations and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Shipping carriers, payment processors, marketing platforms.
- Legal Requirements: When required by law, regulation, or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar tools to improve your experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some features of our website may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to certain data processing.
- Request a copy of the information we hold about you.
To exercise these rights, contact us at support@jolaira.com.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@jolaira.com
Phone: +1 (206) 434-7455
Address: 30 N Gould St, Ste 28948, Sheridan, WY 82801, USA.